Tecca Group LLC – Privacy & Cookie Policy
Last Updated: June 12, 2025
Tecca Group LLC (“Tecca”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your data when you interact with our website, services, and platforms—including through Shopify and other third-party tools.
This Policy complies with major data protection regulations, including:
- The General Data Protection Regulation (GDPR) (EU/EEA)
- The UK GDPR
- The California Consumer Privacy Act / CPRA (USA)
- The Canadian PIPEDA
- Mexico’s Federal Law on the Protection of Personal Data
- Turkey’s KVKK
By using our Services, you agree to this Policy.
1. What Information We Collect
We collect personal data either directly from you, automatically through your device or browser, or from our partners and platforms. This includes:
- Name, email, phone number
- Billing and shipping addresses
- Payment details (via secure third-party processors)
- Account credentials (if created)
- Items viewed, added to cart, purchased, or returned
- Device identifiers, browser type, IP address, language settings
- Interaction data (page views, clicks, session time)
Sources of Data:
- You (via form submissions, checkout, support, or account registration)
- Your devices and browsers (via cookies, tags, and scripts)
- Shopify (our website host and infrastructure provider)
- Third-party marketing, analytics, and customer service platforms
- Our advertising and affiliate partners
2. How We Use Your Data
- Contract Fulfillment: to process orders, ship products, manage returns, and provide support.
- Personalization: to remember your preferences and tailor product suggestions.
- Analytics & Performance: to measure and improve website traffic, engagement, and performance.
- Advertising & Marketing: to deliver personalized ads via email, SMS, Google, Meta (Facebook/Instagram), Pinterest, Bing, and Klaviyo.
- Security & Fraud Prevention: to detect suspicious activity and protect against malicious behavior.
- Compliance & Legal: to comply with applicable laws and regulations and respond to legal requests.
Our legal bases for data processing under GDPR/UK GDPR include consent, performance of a contract, compliance with legal obligations, and legitimate interests.
3. Cookies & Tracking Technologies
- Enable essential site functionality
- Recognize returning users
- Analyze performance and visitor behavior
- Deliver targeted ads
Cookie Categories:
- Necessary: essential for site operation (e.g., cart, login)
- Functional: remember preferences (e.g., language, location)
- Analytics: track usage patterns (e.g., Google Analytics)
- Advertising: show personalized ads via third-party networks
Third-Party Tools:
- Google Ads & Analytics
- Meta (Facebook/Instagram)
- Bing
- Klaviyo (email & SMS marketing)
- Shopify (hosting and analytics)
Your Controls:
- Our cookie consent banner (on first visit)
- Your browser settings
- Global opt-out tools: NAI, YourOnlineChoices
4. Data Sharing & Disclosure
We do not sell your personal information. However, we may share it with:
- Shopify, our eCommerce platform
- Affiliates and partners (for internal business operations)
- Service providers (shipping, IT, support, payment processors)
- Marketing and advertising partners, including Google, Meta, Pinterest, Bing, and Klaviyo
- Legal authorities, as required by law or in response to lawful requests
- Entities involved in a business transfer, such as a merger or acquisition
Depending on your location, sharing data with advertising networks may be considered “sale” or “targeted advertising.” You may opt out as described below.
5. International Data Transfers
We operate globally and may transfer your data outside your home country to countries like the United States, Canada, or others where our service providers are located. When required by law, we use:
- Standard Contractual Clauses (SCCs) for EU/EEA to third-country transfers
- UK-specific international data transfer agreements
- Adequacy decisions by the EU Commission or UK Government
6. Your Rights
Depending on your location, you may have the following rights:
Under GDPR (EU/UK):
- Access and request a copy of your data
- Correct or update inaccurate data
- Request deletion of your data (right to be forgotten)
- Restrict or object to processing
- Port your data to another provider
- Withdraw your consent at any time
Under CCPA/CPRA (California):
- Know what personal data we collect and share
- Request deletion or correction
- Opt-out of data sale or sharing
- Limit use of sensitive data
- Non-discrimination for exercising rights
Other regions (Canada, Mexico, Turkey): Similar rights may apply under local data protection laws
To Exercise Your Rights:
- Email: info@teccawheelchairs.com
- Phone: 844-644-2224
- Submit a request via your browser using Global Privacy Control (GPC)
We may verify your identity before processing your request.
7. Children’s Privacy
Our services are not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to have it removed.
8. Data Security & Retention
- Encrypted transmissions
- Secure payment gateways
- Regular data audits
We retain personal data only as long as necessary for:
- Providing services
- Legal compliance
- Fraud prevention
- Internal analytics
9. Targeted Ads & Opt-Out
You may opt out of targeted advertising by:
- Adjusting cookie settings
- Using opt-out platforms (NAI, YourOnlineChoices)
- Enabling Global Privacy Control in your browser
- Emailing us directly or filling out a privacy preference request
10. Changes to This Policy
We may revise this policy periodically. Updates will be posted here with a new “Last Updated” date. We will notify users of material changes as required by law.
11. Contact Us
Tecca Group LLC
3943 Irvine Blvd Ste 87, Irvine, CA 92602, USA
📧 info@teccawheelchairs.com
📞 844-644-2224
🌐 https://www.teccawheelchairs.com
